need asstant

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  windsofchange18 · Member · Jan 20, 2018 at 11:17 pm

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  need a contact number to talk to someone

  The blog I need help with is: (visible only to logged in users)

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  ismaeliea · Member · Jan 21, 2018 at 2:13 am

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  Hi there!

  We don’t provide phone support here on WordPress.com.

  You do have access to the forums, here, if you are on our Free plan on WordPress.com, since you don’t have access to further support.

  If you have a paid plan, you can chat with the support team on WordPress.com, with faster and reliable support. If you do have a paid plan, you can access this here. You can also learn more about live chat support here.

  You can also email WordPress.com here, so that a staff could assist further, and help you out. Keep in mind that in order for staff to tell you anything from an account, it is best to start from the account email you have with WordPress.com, and you can email them here: help@wordpress.com.

  You can finally tag something as Modlook if you need staff to help you further with a request. So, if you’re looking for support, but don’t have a paid plan, you can ask it here — and tag it as Modlook on your sidebar so that staff could assist.

  And if you contact our support team, you do need to ask questions specifically about issues on your account, or questions for a site. Hope this clarifies things!
  Should you have more questions, feel free to reply.

  Cheers!

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  jameswhayden · Member · Jan 22, 2018 at 7:27 pm

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  I am trying to connect my domain purchased here to my wix website. Can you connect it please

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  ismaeliea · Member · Jan 22, 2018 at 7:49 pm

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  Hi there!

  You can learn more about domain mapping, here.

  I’ll also tag this as Modlook so that staff could help you out, and check your account.

  Cheers!

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  fstat · Staff · Jan 23, 2018 at 7:58 am

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  Hi there,

  I don’t see a domain under the account you’re using to post to this thread.

  What’s the domain name so I can have a look?

  Thanks

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  jameswhayden · Member · Jan 23, 2018 at 3:25 pm

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  It’s alaskafishingcompany.com

  Also wix gave me the name servers if that helps. They are:
  ns0.wixdns.net
  Ns1.wixdns.net

  Here is my phone number if you need to speak to me directly. [phone redacted].

  Thank you,
  Shannon

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  fstat · Staff · Jan 23, 2018 at 4:48 pm

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  Hi Shannon,

  You can change the name servers to the Wix ones by going to your Domains page and following these step-by-step instructions:

  https://en.support.wordpress.com/move-domain/change-name-servers/#changing-name-servers

  If you have any other questions, just let me know and I’ll be happy to help.