Need closure

  • Unknown's avatar
    silentfootstepz · Member ·

    Need help with being charged

  • staff-doublebassd · Staff ·

    Hi there,

    I would be happy to assist you in cancelling your purchase. However, the upgrade that was purchased is not associated with the account you contacted us from. I see that you canceled this account. But, to confirm ownership, post in this thread under the username/account that purchased the upgrade. Then, I can look into canceling the subscription purchase.

    If you aren’t sure about the charge on your bank statement, you can fill out the form at wpchrg.com and it will help you find the correct account along with what you were charged for. You an also reach out to billing support there directly.

    Let me know if you have any questions.

    Thanks!

  • staff-zara · Staff ·

    Hi there,

    We received your message in email and we’ll continue assisting you there.

    Closing this thread for now.

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