Need correction in wordpress website hosted by host gator

  • Unknown's avatar
    khushiamidip · Member ·

    Hi There ! Need your help in fixing up a problem I have been facing. My website name is socialangle.in and everything is set but one weird thing is happening wherein if I see the website in desktop view, it is all fine ! If I see it in mobile view, then also it is all fine when checked on the laptop. However, if I check on actual mobile, then the footer being picked up is of some other theme. Could you please check and advise as I am badly stuck on this issue since many days. Thanks you – Khushboo Bhatia

  • staff-mckluskey · Staff ·

    Hi there!

    I’m afraid that your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with HostGator.

    Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so we can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
    https://wordpress.com/support/com-vs-org/

    You can look for help at the community forums here: https://wordpress.org/support/forums/

    http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.

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