Need desperately to talk with a wordpress person. Account is totally messed ip!
-
Somehow I opened an account for my wife, and paid for it, and it turned out to be a new account instead of for my wife, and I dont know oif her information was lost or not.
-
Please provide all specifics such as all URLs and usernames involved. Then Staff can assist you with sorting this out. I will type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
I have decided to stay with the new account and rework it for my wife’s
site, Unfortunately I paid for premium, $99 and I think the new site
may ask for more money? There seems to be no record of m y wifes
information which I thought I was paying for. How can this be checked out? -
-
I believe you mean https://en.forums.wordpress.com/profile/shirleyvogel
Please be patient while waiting for Staff to work their way forward to this thread.
-
Shirley Vogel is the site I tried to set up premium and paid for, but
somehow in the translation we lost the password and inadvertently
ended up obtaining the lucky46 (site?) which we don’t want. So we cant do anything if we cant get back into my site Shirleyvogel. -
There are millions of us bloggers and it will take time for Staff to work their way forward through all threads tagged got their attention before I tagged this one. Please subscribe to the thread so you receive an email notification when Staff get here and find something else to do in between.
-
Have you tried logging out of the lucky46x account, clearing your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and then logging in under the shirleyvogel username account?
You must be logged in under the exact same username account that registered a blog to access it.
Log out, clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies. https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and login under the correct username account.
The Admin login link to the dashboard for every blog hosted by wordpress.COM is:
http://NAME_OF_BLOG.wordpress.com/wp-admin/
* You will have to replace “name_of_blog” with your actual blog’s name in that URL.
If the log-in information is lost you need to visit https://en.wordpress.com/wp-login.php?action=lostpassword
There is a single email address that can be used on only one wordpress.COM username account and not on any others, regardless of how many blogs are registered under that username account.
The wordpress.COM blog’s owner can change the relevant email address on their accounts page at https://wordpress.com/me/account at any time.
For Issues Changing your Email Address see https://en.support.wordpress.com/email-address/#issues-changing-your-email-address
If you cannot locate the email verification check your email client spam filter and if you use gmail or google apps please consult these guides:
https://en.support.wordpress.com/email-address/ -
shirleyvogel account never was involved in a blog that I know of.
So I can’t access it even though it appears to be associated with
the lucky46x which keeps appearing instead when I type in Shirley vogel -
https://lucky46x.wordpress.com doesn’t exist.
This username account exists https://en.forums.wordpress.com/profile/shirleyvogel and the blog has definitely been registered as you can see here https://shirleyvogel.wordpress.com/
So I can’t access it even though it appears to be associated with the lucky46x which keeps appearing instead when I type in Shirley vogel
Log out, clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies. https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies and login under the correct username account.
-
I have tried for two days everyting suggessted up to clearning my browser and trying to log into shirleyvogel which password I can’t remember, and when I say forgot password, I get an email saying that someone has tried to change the password for lucky46x which actually does exist (that’s the only way I can sign in). So we have decided to stop the whole process and if there is anyway you can facilitate refunding our $99 dollars it would be appreciated. Sorry to have cause problems at your end. I ithink I started the whole problem by typing an extra l on my wife’s, but I got it corrected though it seems to late. Thank you for your patience.
Stefan Vogel -
-
-
-
Let’s see if we can get this sorted out.
Is your wife’s website: shirleyvogel.wordpress.com ?
- The topic ‘Need desperately to talk with a wordpress person. Account is totally messed ip!’ is closed to new replies.
WordPress.com Forums 