need domain name
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I bought a domain name along with the business plan, but then we decided to cancel the plan. How can I now still purchase JUST the domain name? I tried to purchase it thru another hosting website and it says it is not available. Where did it go? Or how can I purchase it again?
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Hi @reelminnpdx,
Your issue needs staff intervention. I am tagging this post for their attention. Rest assured, they will get back to you soon on this and help you out.
Best :)
Sunil Chauhan -
Hi there!
The domain will be released after 5 days from the cancelation. We can restore it for you earlier if you wish but, since it was refunded already, you will need to pay the registration fee.
Also, note that you wouldn’t be able to transfer the domain at first, you would need to point it to another host:https://wordpress.com/support/domains/#move-a-domain-name
Let us know how you’d like to proceed.
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Thank you! I would like to restore and register the domain asap. Would you be able to email me at (email visible only to moderators and staff)?
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We can only send it to the email address on your account: https://wordpress.com/me/account
I have done that now, but if you want to us to send the email to the Gmail address, please change it there first and let us know.
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