Need expert wordpress help
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I had a paid subscription and canvelled it because some one else hijacked my account to post his own business information. I would like WordPress to address this.
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Hi,
Can you give us a bit more information? What is the URL of the site you are having issues with? We’ll be happy to take a look and see if we can help.
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Okay. My strategy guide name is Freyashawk, and I wrote a lot of FAQs for IGN. I had a couple of WordPress sites over the years. I never had a page or site to promote a business called oakesmanagement. I hope it is not connected to my account, but as I was hacked, and it now appears as a dangerous site, with a warning, I would like investigation on this. I did create a site for Art works by a specific artist and that is not showing up at all now for me..
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Is this on the site
freyashawk.wordpress.com? If so, I’m not seeing any type of activity that would suggest your site was hacked.Additionally you mentioned that you cancelled a paid subscription? I’m not showing any paid subscriptions past or present under the account you’re logged into. Did you have this subscription with WordPress.com or with another hosting company?
Regarding the “promotion” – was there a post on your page or a comment made on a post or something else entirely? Once we have that information, we’ll be better able to advise.
Thanks!
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I think I must have used a different email but perhaps you can look at my legitimate site which is artofpalestine.wordpress.com
I paid for a year but I cannot see any way to log in now. My accounts and passwords were hacked. My old phone had a saved link to the site and everything on that phone was hacked. -
That belongs to a different account here, not the one you’re currently logged in under.
If you do not recall the password for the correct account, we have some options for you at https://wordpress.com/support/account-recovery/
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