Need Help

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  douthit2633 · Member · Dec 18, 2020 at 2:17 am

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  I cannot log in to my website. Whenever I try to login to the editing part, I am put in a loop of errors or basic math questions. No matter what I do, I cannot access the website. I can get onto wordpress.com, but not the admin or the editing part of the site.

  The blog I need help with is: (visible only to logged in users)

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  ryrhino00 · Member · Dec 18, 2020 at 2:43 am

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  Hi,

  This forum is for sites hosted with WordPress .com

  Your site is using hosting with WordPress .org
  software.

  Your site hosting information can be seen at this link.

  https://gwhois.org/commitlink.com+dns

  Please use the wordpress.org forum for help.

  You will need to create an account there to be able to use that forum.

  https://wordpress.org/support/forums/

  If you want to know the differences between .com and .org please read this document.

  https://wordpress.com/com-vs-org/

  Your hosting provider’s support may also be able to help.

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  kokkieh · Staff · Dec 18, 2020 at 9:52 am

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  Hi there,

  Please contact live chat support at https://wordpress.com/help/contact for help with this. They’re better equipped to help you with the advanced features of your Business Plan site, like accessing WP-Admin.