need help

  • Unknown's avatar
    kaytstrange · Member ·

    live chat broken email seems broken too

    The blog I need help with is: (visible only to logged in users)

  • staff-totoro · Staff ·

    Hi there,

    Can you tell us a bit more about the trouble you are having? Are you getting an error message, loading icon, or some other odd behavior? Where are you trying to access help from? Can you share the URL of the page you are on when accessing support?

    In the meantime, feel free to tell us about your original issue and we’re happy to take a closer look at that. You can also try the contact button on this page to see if it allows you to access the live chat support included in your Business Plan: https://wordpress.com/help/

  • Unknown's avatar
    tanjoymor · Member ·

    Hi there, I am seeing that your other requests have been replied to via email, are you not receiving them? Please be sure to search the All Mail section of your email account, and check your spam/junk folder as well.

    I see that your Homepage has been saved as a draft under Pages > Drafts, so it’s not working on the live site. Your live site is returning a 404 error because of this.

    You can publish this page called “Home” that is assigned as the homepage of your site and it will then display on the site.

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