Need help

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  unadulterated90fc4fc083 · Member · Mar 1, 2025 at 5:42 pm

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  I purchased youmattercounselingandconsultation.com domain, however, I’m questioning whether I purchased the website option also. However, my current profile name is @unadulterated90fc4fc083 and I don’t see any purchases and yet, the aforementioned domain is not available. I’m very confused and the written ‘support’ has not been helpful. I don’t like the absence of live customer service support. I ONLY need the domain, not a website. Please assist.

  Self-declared URL: https://wordpress.com/help?from=
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to moderators and staff)

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  staff-imahappyengineer · Staff · Mar 4, 2025 at 10:40 am

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  Hello there,

  I checked and the domain name youmattercounselingandconsultation.com is registered to WordPress.com. You can find the details here: https://wordpress.com/site-profiler/youmattercounselingandconsultation.com

  If you’re unable to see this in your WordPress.com account, that means the domain name is on another account than the one you are logged in.

  I recommend trying to login to WordPress.com using your other email addresses. We also have information about our Account Recovery process here: https://wordpress.com/support/account-recovery/

  If you continue to have issues, you can contact us through email – help@wordpress.com so we can further assist you.

  Let me know if you have any questions or need further assistance.

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  tusharkapoorflymediatechnology · Member · Mar 4, 2025 at 1:04 pm

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  I’ll attempt logging in with my other email addresses and investigate the Account Recovery process. If I’m still having trouble, I’ll contact you via email. Thank you for your assistance!