Need Help Accessing Account
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Our employee has left without providing the log in information for our account. As such, we now can not edit our website.
How can I obtain the log in ID/Password when we have no idea what email address was used?Thanks.
M
The blog I need help with is: (visible only to logged in users)
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Hello!
Are you able to contact the former employee to get the login credentials? It may be difficult otherwise.
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First of all what is the relevant URL for the site in question please? We need to make sure that you are actually referring to a WordPress.COM hosted blog, as about 30% of those posting here are referring to WordPress.ORG software installs that we do not provide support for.
Know that every WordPress.COM blog has a sole owner and it is the person with the WordPress.COM username account who registered the blog under that username account and associated email address.
Below is what the blog’s owner must do.
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased upgrades to renew them or transfer the blogs and the upgrades to another username account.
To transfer a blog from one username account A to another username account B you must first log in under the username account A that owns the blog you want to transfer to the other username account.
Then you add the other username account B as an Admin of the blog.
adding users http://en.support.wordpress.com/adding-users/
user roles http://en.support.wordpress.com/user-roles/Then you A can use this process to transfer the blog to that username account B instead http://en.support.wordpress.com/moving-a-blog/#transferring-your-blog-to-another-user-or-account
Then see here http://en.support.wordpress.com/my-upgrades/#transferring-upgrades
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