Need help accessing account

• 

  sarahbellums · Member · Mar 22, 2024 at 5:35 pm

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  Hello!
  

  I am stuck trying to access an old account to delete a part of an old blog and I would appreciate any help or advice. 

  My friends and I created a WordPress blog for classes that we had at our community house. We no longer offer classes and the house is now a family home. We need to update the website. The issue is I signed up with an email that I no longer have access to. 

  I cannot submit the Account Recovery Form because I do not have access/cannot provide any of the 3 criteria for Proof of Ownership. 

  The username for the account I am attempting to access is: planetrepairinstitute

  The blog I am attempting to access and want to update is:

  https://planetrepair.wordpress.com/

  If I can talk to someone privately I can provide more information. We used to pay for the domain through go-daddy and we have access to that account for proof of ownership.

  Please let me know if you need any more information regarding this case. 

  Thank you!

  S

  #modlook

  The blog I need help with is: (visible only to logged in users)

• 

  aisajib · Member · Mar 22, 2024 at 5:55 pm

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  Hi there!

  We’re unable to help with account recovery issues in the forums. If you’re unable to submit the account recovery form, please send an email to passwordhelp@wordpress.com. Our account recovery team will get back to you via email to help you with this further.

  Thanks!