• Plans & Pricing
  • Log in
  • Get started
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress 
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Get started
  • Sign up
  • Log in
About
  • Plans & Pricing
Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Newsletter
  • Professional Email
  • Website Design Services
  • Commerce
  • WordPress Studio
  • Enterprise WordPress  
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • Support Center
  • WordPress News
  • Business Name Generator
  • Logo Maker
  • Discover New Posts
  • Popular Tags
  • Blog Search
Jetpack App
  • Learn more
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Search
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
Forums / Need help accessing blog.

Need help accessing blog.

  • Unknown's avatar
    lessviscous · Member · Jul 19, 2018 at 2:29 pm
    • Copy link Copy link
    • Add topic to favorites Add topic to favorites

    I am the admin of the site legendlistings.wordpress.com. The email that was linked to the blog was (email visible only to moderators and staff), but that email had been discontinued due to the provider (inbox.com) discontinuing their free email service. Shortly after this, my password suddenly stopped working, leading me to believe that someone had potentially hacked the site. I need to fill out an account recovery form, and they require either a Paypal transaction ID, an activation URL or key , or an SMS number provided through mobile, but I don’t have any of the three! I do not know what I can do to access the account now, or if it is even possible, since I cannot provide proof of ownership without these, and content on the actual webpage is not accepted as viable proof. Is there anything I can do?

    Thank you for whatever help you can give me!

  • Unknown's avatar
    vaidehisingh · Member · Jul 19, 2018 at 3:10 pm
    • Copy link Copy link

    Hi there,

    I am adding modlook tag here for staff intervention. They are the ones who can probably help you. :)

  • Unknown's avatar
    thesacredpath · Member · Jul 19, 2018 at 11:37 pm
    • Copy link Copy link

    Is there anyway that you could reactivate that email account? There was a password reset email sent to the email address on that account. You might contact inbox and see if that is possible.

  • The topic ‘Need help accessing blog.’ is closed to new replies.

Tags

  • Account Recovery

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 7 years
  • Latest reply from lessviscous

Couldn't find what you needed?

Contact us

Contact us

Get answers from our AI assistant, with access to 24/7 expert human support on paid plans.

Browse our guides

Browse our guides

Find step-by-step solutions to common questions in our comprehensive guides.

WordPress.com

Products
  • WordPress Hosting
  • WordPress for Agencies
  • Become an Affiliate
  • Domain Names
  • AI Website Builder
  • Website Builder
  • Create a Blog
  • Professional Email
  • Website Design Services
  • WordPress Studio
  • Enterprise WordPress
Features
  • Overview
  • WordPress Themes
  • WordPress Plugins
  • WordPress Patterns
  • Google Apps
Resources
  • WordPress.com Blog
  • Business Name Generator
  • Logo Maker
  • WordPress.com Reader
  • Accessibility
  • Remove Subscriptions
Help
  • Support Center
  • Guides
  • Courses
  • Forums
  • Contact
  • Developer Resources
Company
  • About
  • Press
  • Terms of Service
  • Privacy Policy
  • Do Not Sell or Share My Personal Information
  • Privacy Notice for California Users
DeutschEspañolFrançaisBahasa IndonesiaItalianoNederlandsPortuguês do BrasilSvenskaTürkçeРусскийالعربيةעִבְרִית日本語한국어简体中文繁體中文English

Mobile Apps

  • Download on the App Store
  • Get it on Google Play

Social Media

  • WordPress.com on Facebook
  • WordPress.com on X (Twitter)
  • WordPress.com on Instagram
  • WordPress.com on YouTube

Automattic

Automattic
Work With Us
    • WordPress.com Forums
    • Sign up
    • Log in
    • Copy shortlink
    • Report this content
    • Manage subscriptions