Need help accessing my account since moving the site

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  rochellebakels · Member · May 30, 2023 at 4:13 pm

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  Hello!

  I moved my site over to Wix and then to Square space. I’m still getting emails about my account at wordpress only i cannot access the account through logging in, how can i cancel any and all accosiation with wordpress and delete my information?

  Self-declared URL: masta-ro.com
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  aisajib · Member · May 30, 2023 at 6:52 pm

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  Hi there!

  You can close your WordPress.com account by following this guide. However, I should mention that your WordPress site was not hosted by us. Your site used WordPress.org, and it was likely hosted by GoDaddy, a different hosting company. Sites hosted by us are called WordPress.com sites.

  There are some differences between WordPress.com and WordPress.org. If you aren’t sure about them, please check the following page that explains it: WordPress.com vs. WordPress.org.

  If you continue to get emails about your WordPress site after closing your WordPress.com account, you would want to reach out to your hosting service provider. There’s also a WordPress.org support forum where you can ask for help.

  Thanks!