NEED HELP ASAP – can't login to my website

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  offner86 · Member · Apr 5, 2017 at 2:18 pm

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  My web builder went MIA. He has been in charge of all aspects of my website. I can’t login to my website that has been running for years. Please help! I had to create this profile to even post for help on here. There is no phone number for techincal support and this is getting very discouraging. (email visible only to moderators and staff)

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  houstonweaver · Member · Apr 6, 2017 at 4:10 am

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  A first step is for you to provide the URL for the website you need help with. Websites using WordPress are hosted in different ways and determining which type of WordPress site you have is a critical starting point for getting you the help you need.

  Some background on the 2 major types of WordPress site is available here: https://en.support.wordpress.com/com-vs-org/.

  But give us your web address so that we can guide you to the best approach for you to solve your situation.