need help changing email address

  • Unknown's avatar
    themamfamily · Member ·

    Why can’t I change my email address? Under my username I have two blogs. Both are set up with an old email address. I need to change both to my new one so I can get the updates. When I try to do so, it tells me that the email address is already in use. I don’t know how that is possible, and I also don’t understand why that matters. Can you please help?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    timethief · Member ·

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at http://wordpress.com/#!/settings/ first.

    If that doesn’t work, try Users -> Personal Settings in your blog’s Dashboard.

    Note: Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    I tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond.

  • Unknown's avatar
    themamfamily · Member ·

    Yes. My email is correct under Settings (under General). It’s wrong under Personal Settings (under Users). That is where I continue to get an error telling me the email address is already in use.

  • staff-blorbo · Staff ·

    What are you trying to change the email address to?

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