Need help changing my primary email address and to pay my annual fees

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  jamesjmurray · Member · Apr 23, 2022 at 6:03 pm

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  I have not been getting my billing notices because the email address listed in my profile ((email visible only to moderators and staff)) is no longer in use. I need to change my billing & account email address to the only one I currently use. That one is (email visible only to moderators and staff). I tried to change that all it did was create a new account. Also, I need to find a way to pay any pending fees to remain current so that my active domain likes to my site.

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  supernovia · Staff · Apr 23, 2022 at 7:09 pm

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  Hi @jamesjmurray, are you able to pay the fees here?
  https://wordpress.com/me/purchases

  When that’s done, here’s what I’d recommend for sorting out the email issue:

  Change your address to the one you want, EXCEPT put a period between two of the letters in the account name (for example, between the n and m). Your email provider will treat that as the same email address, and our system will treat it as a different one. Watch for an email to confirm your changes, and click that link. That way both accounts will essentially have the same email address.

  The other account isn’t actually new at all, and you can keep both accounts if you like both usernames. But you’re also welcome to close it out if you’d like.

  Let us know if you need more help!