Need help closing website

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  josephmccarthy48c62c2dd1 · Member · Oct 16, 2020 at 10:13 pm

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  I can’t get one of my two sites off the web, it is everleaf.com. Pleases advise. Thank you in advance.

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  staff-mckluskey · Staff · Oct 17, 2020 at 10:59 am

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  Hi there!

  Since your site is not hosted with WordPress.com (it is a site using the open-source WordPress software, from WordPress.org, but hosted with another company), you’ll want to reach out to them directly about it or write on the community forums: https://wordpress.org/support/forums/

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers. You can read more about the differences between WordPress.org software and WordPress.com here:
  https://wordpress.com/support/com-vs-org/

  http://wordpress.org/support/ is also a great resource for sites using the open-source WordPress.org software.