Need help disabling a plug in
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Need help disabling a plugin, it’s causing issues with my site to load
WP.com: Yes
Jetpack: Yes
Correct account: YesThe blog I need help with is: (visible only to logged in users)
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Hi there,
I’ve checked your site, and it appears that your site is not hosted here on WordPress.com. Your site is using the WordPress.org software, and it’s hosted by Bluehost. I wanted to clarify that WordPress.com and WordPress.org are two different things.
Here at WordPress.com, we can only provide support for sites that are directly hosted on our platform. Even though we can’t directly assist, I do have some information that may be helpful for you.
If you are experiencing difficulty accessing your site’s dashboard due to a plugin issue, I would recommend checking out this helpful guide on how to disable a plugin: https://www.wpbeginner.com/beginners-guide/how-to-easily-deactivate-wordpress-plugins/.
Should you need further assistance, the official WordPress.org support forums are an excellent resource. There, you can post your question and other users or WordPress.org experts can provide guidance. Here’s the link: https://wordpress.org/support/forums/
I hope this information helps you resolve the issue with your site. If you ever decide to switch over to WordPress.com or need any assistance related to our platform, you can find more information in the links below.
https://wordpress.com/support/import-using-move-to-wordpress-com/
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