Need help editing info in site footer
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We had a freelancer design our wordpress site for our organization and we have been maintaining it ourselves for a couple years with no problems. But we now need to make a change to a piece of information in the footer of our site and we can not find where to edit this information anywhere. It appears to not be part of anything we have access to edit (our logo at the top of our site seems to be a similar set up and we would like to update that as well). The original freelancer is no where to be found these days.
Can anyone offer any advice on where to look for potential help with this? Thanks!
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pathnatural.com is hosted by GoDaddy.com
IP Address: 184.168.221.7
Name Servers:
ns30.domaincontrol.com
ns29.domaincontrol.comThat site is not on our servers. You are posting to the wrong support forum.
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.
The wordpress.ORG login link is here https://login.wordpress.org/ If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
(1) local installs of wordpress.ORG software on your own server or
(2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.Also, note that we do not provide Jetpack support https://jetpack.com/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
Some Jetpack solutions are here http://jetpack.com/support/
Others are in the Jetpack support forum at WordPress.org
http://wordpress.org/support/plugin/jetpackHowever, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service
WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ -
Thanks for the response. I’m sorry- I am not sure why pathnatural.com showed up as the site I am talking about, I actually intentionally did not post which site I was referring to because it didn’t appear as an option when I started my question here.
The site I am asking about is nwsoma.org But I actually don’t know if that one is on wordpress.com or wordpress.org. I thought it was .com since that is where my login worked and I thought wordpress.org required a download to use (which I do not have) and not just a strictly online platform.
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nwsoma.org is hosted by Digital Ocean
IP Address: 162.243.89.27
Name Servers:
ns40.domaincontrol.com
ns39.domaincontrol.com
That site is not on our servers. You are posting to the wrong support forum. -
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