need help figuring out why my contact form won’t send me an email notification

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  circlexbitless · Member · Aug 7, 2021 at 2:58 am

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  I’ve checked with google and with Elegant Themes (I’m using Divi theme and the Divi contact module

  Site: cherylhutto.com.
  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  tenchoenyi · Member · Aug 7, 2021 at 8:32 am

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  Hello @circlexbitless,

  Please note that these forums are for WordPress.com hosted sites only. Your site is using the open-source WordPress.org software you need to seek help at these forums:
  https://wordpress.org/support/forums/

  WordPress.com and WordPress.org are two different entities:
  http://support.wordpress.com/com-vs-org/

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  aisajib · Member · Aug 8, 2021 at 9:52 am

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  Hi there,

  As tenchoenyi explained above, you may need to post on the WordPress.org forum as your site is using the WordPress.org software. I’d also suggest contacting Divi support since you mentioned using Divi’s contact module. Perhaps they can look into your site’s logs to locate why the emails are not being sent from your contact form.