Need Help for a lost account and cancel of Automatic Payment.

  • Unknown's avatar
    wesleysamirstpierre · Member ·

    Hi dear,

    I would like to have assistance to cancel an automatic payment and it is a bit problematic. The reason why is that I do not have access to the account itself. Payment are being done on my bank account. Can we help me to resolve this issue and to cancel the automatic payment and possibly the account itself?

    I don’t have a site with WordPress.com yet

  • staff-zinnia · Staff ·

    Hello –

    You’ll be able to gain access to the account where you’re getting charged from since you have the details about the charges. Do not share those here. Instead, use this account recovery form to regain access:

    https://wordpress.com/support/account-recovery/

    That’s the first step. Then our team can help you with all the cancellations needed.

  • The topic ‘Need Help for a lost account and cancel of Automatic Payment.’ is closed to new replies.