Need help for deleting old wordpress website/URL/Content

  • Unknown's avatar
    24karatwebuygold · Member ·

    Hi Sir/Madam,

    Hope you are doing great,
    I am reaching out today regarding the concern about our old WordPress website (https://24karatbusinessgroup.wordpress.com/) that we have created in the year of 2013.
    We already had sent you an email regarding the same in the date of 18th Dec 2019 but didn’t get any response, so please take it as in high priority and hopefully we will get some positive response from your side.
    Unfortunately, we are facing some legal issue with the logo, brand images and content and we don’t want it to get appear anywhere in online sources because of that legal issue.
    The problem is that we have forgotten the register email id and password, so it would be great if you can help us with the process of deleting those page completely from your database, or is there any further process we can get access through our current email id and delete it.

    Hope you will understand our problems and help us regarding the same.

    Look forward to hearing back from your positive reply.

    Thanks,
    Team 24karat

  • staff-zinnia · Staff ·

    Hi –

    After looking through our system I am unable to find any previous requests for help with that site.

    Please send one email to passwordhelp@wordpress.com and wait for our team to write back there.

  • Unknown's avatar
    24karatwebuygold · Member ·

    Thank you lizkarkoski for your response. According to your suggestion, I have sent an email and hope I will hear back from you soon.

  • simranvijwani · Staff ·

    I’ve replied to the email ticket you submitted, so I’m closing this thread as a duplicate.

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