Need help from staff, email feedback is invalid, purchase is currently disabled

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  tonydin1990 · Member · Mar 25, 2022 at 3:49 pm

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  Hi!
  I have sent an email feedback on this, the email reply:

  Thanks for reaching out. We reserve the right to limit purchases on the WordPress.com site, so payments are not allowed on this account.
  Your website is online and you can use it on our free plan for as long as you want, no additional upgrades required.
  greeting,
  Phoebe
  Automattic Trust and Safety

  I am a free account now, I want to upgrade to a business plan, send an email feedback to keep limited purchases, ask the staff to deal with it, this problem occurs to me “purchasing is currently disabled, please contact us to re-enable purchases”
  Please help me.

  The blog I need help with is prefabsauna.wordpress.com

  Thanks in advance.

  The blog I need help with is prefabsauna.wordpress.com.

  The blog I need help with is: (visible only to logged in users)

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  helper-heroponriki · Member · Mar 25, 2022 at 4:15 pm

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  I see that you have an open ticket with our Billing Support team. They’ll review your account and follow up with you there.