Need help geting my creation email.
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Hello,
So I lost forgot my password (but know the username) to my site that i host with wordpress, and have a custom domain name on. I have tried to reset it but have no idea which email its going to. I can prove that i own the site by providing a domain name transcription from go-daddy. Is there any way i can be given the creation email? Please I’m in desperate need to get back in to my account.
The url attached to this post is not the one im having trouble with its:
http://aguyandacamera.com/The blog I need help with is: (visible only to logged in users)
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Hi there,
To regain control of your site, since you’ve forgotten your password and email address, you’ll want to fill out the form here:
https://wordpress.com/wp-login.php?action=recovery
Best of luck. Please let us know if you have any other questions. Thanks much!
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Is there any other way i can provide proof of ownership?
I have non of the three listed,I have almost a year left on my domain name and if i can log in to WordPress then there is no point in having it. I even paid to have the domain name mapped to wordpress.
I can fill out everything else but the prof of owner ship. It would be great to get a staff member but apparently there are only helping if you have a premium or upgraded. Is this true?? Like come one?
I also have several emails because i run several different things on line, I understand they cant give it unless i provide prof but i have prof from go-daddy that I’m the owner, will this work?
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Hi there!
It would be great to get a staff member but apparently there are only helping if you have a premium or upgraded. Is this true?? Like come one?
I am indeed a staff member, and I’m here to give you a hand with the information you can provide me.
I can prove that i own the site by providing a domain name transcription from go-daddy.
This information is only valid at GoDaddy. GoDaddy and WordPress.com have separate logins. The payment you made at GoDaddy was to GoDaddy…it wasn’t a payment here.
I also have several emails because i run several different things on line, I understand they cant give it unless i provide prof…
True! For the sake of security, we cannot give access to account information unless we know for certain that the requester owns the account. That is usually proven with an email address, and therein lies the problem.
How about this…I am going to email the address that is affiliated with the website in question. When you receive the email I send, you’ll know 1/2 of the login equation. Since you don’t remember the password to login, you can use the link to reset your password, and an email will be sent to that email address.
Hope this gives you some leads, and assists you in logging into your account here at WordPress.com.
You’ll see an email from me in the next 15 minutes. Keep an eye out! Thanks much.
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Again the issue is that i DONT know the email tied to the account, i have tried to reset it before and have not gotten any email to the ones i have checked when i did that.
The wordpress blog has a custom url that i own and purchased to use for WordPress, and its mapped to my forum. Which proves i own the domain and the forum. I can provide the user name to forum to prove owner ship. but i doubt that counts.
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Hey,
Again the issue is that i DONT know the email tied to the account, i have tried to reset it before and have not gotten any email to the ones i have checked when i did that.
That is why I thought if I sent an email to your admin address you could look through all your email boxes and find the note I sent. Then, you’d know which email address you needed to log in with. I didn’t realize you didn’t have access to the email address with which you may have registered.
Since that sounds like it won’t work for you, please tell me an email address I can use for you. If you add an email address here, it will be redacted for everyone but the two of us.
Once I have that address, I will send you further instruction about how we can move forward. Thanks.
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I think i submitted the correct contact email. i will resubmit it to make sure
(email visible only to moderators and staff) -
Sorry if I am coming off rude/ Aggressive this is just upsetting me
It’s all good. I’d be frustrated, too. Please know I am doing EVERYTHING in my power to help out.
I’m going to send you a private email in the several minutes with instructions about how to collect some data that should help you recover your account info.
Thanks!
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