Need help getting my full refund for premium upgrade

  • Unknown's avatar
    weelittlepenguin · Member ·

    I purchased the $26 domain name 10 days ago, and registered my domain. I then purchased the $80 upgrade to a premium plan, which includes a free domain name that I DID NOT use and DID NOT register. When I realized I did not want the premium plan, I tried to refund it, but I was told I would only get $53 dollars-the cost of the premium plan minus the domain name. However I did not actually use the free domain name!! How do I get my full refund for the premium plan back–I don’t want this plan, and I did not even use the free domain name.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    micawbr · Member ·

    Hello,
    That’s something for a staff member to assist with. This thread has been flagged for their attention.

  • staff-ozmodiar · Staff ·

    It looks like a refund has been processed for this transaction. I will assume that the issue is resolved unless I hear otherwise from you.

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