Need help in recovering the WordPress.com account

• 

  ankushdas · Member · Sep 5, 2015 at 5:36 pm

  • Copy link
  • Add topic to favorites

  I’ve lost the backup codes for 2-factor authentication and I’m not receiving any verification codes to my mobile ending with 7775 (I can’t mention it publicly).

  How to get into my account. I can’t access my website stats currently! Please help quick!

• 

  staff-ozmodiar · Staff · Sep 7, 2015 at 4:54 am

  • Copy link

  If you you are having trouble logging in to, or simply cannot remember the login information for, a WordPress.com account, your best bet is to try the account recovery process here:

  https://wordpress.com/wp-login.php?action=recovery

  Due to the private nature of information required for account recovery and the public nature of these forums, we cannot help with account recovery here.