Need help in repurchasing the domain
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Hi, I just paid a chargeback fee today to regain access to my wordpress account (my mom disputed the charge on the card without her realizing it was actually for my website since she is unfamiliar of the merchant). Anyway, I was told I could repurchase the domain but unfortunately, it is no longer appearing as available even though it was only deactivated and repaid on the same day. I also tried typing in the website name on my browser to see if it was indeed taken by others as indicated whenever I tried searching for the domain name on the Add Domain option in my account but all I can see is this: ‘Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.’ Does this mean I really could no longer use my old domain or should I wait since it has been just more than 24 hours?
The blog I need help with is: (visible only to logged in users)
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When you allow your domain expire, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/. If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive. Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.
I’ve tagged this thread in the sidebar with modlook for Staff attention.
If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.
If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here. -
Hi, thanks for this. I’m willing to pay the redemption fee. I just cannot find an option where to pay it since the domain smaweddingsandbeyond.com is not appearing at all as an option.
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