Need help line for self hosted WordPress log!

  • Unknown's avatar

    I have a self hosted blog and cannot get to my site. I have this error message at my address and my admin address. Who can help me? Someone said wordpress.org, but I see nothing there for support. I need a help line or on-line chat…

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    I have a self hosted blog and cannot get to my site. I have this error message at my address and my admin address. Who can help me? Someone said wordpress.org, but I see nothing there for support. I need a help line or on-line chat…

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator, (email visible only to moderators and staff) and inform them of the time the error occurred, and anything you might have done that may have caused the error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

  • Unknown's avatar

    You need to be at WordPress.ORG for help with that. They have a help forum.

    You can expect to pay through the nose for on-line chat or phone help, but it’s probably available. We don’t have that information here, because that’s not our software so we don’t support it.

  • Unknown's avatar

    But I am pretty sure I bought the software threough this sight. I was registered here, not at .org…

  • Unknown's avatar

    You don’t need to be registered at WordPress.ORG to get the software.

    If someone sold you the WordPress.ORG software you really got suckered since the .ORG software is FREE download from their site.

    You need to go over to WordPress.ORG for self hosted site support

    The site you are asking about does not seem to be hosted on WordPress.COM so you need to make friends over at WordPress.ORG the keepers of the software you are using.

    https://en.forums.wordpress.com/topic/7-things-to-know-before-posting-in-wordpresscom-forums?replies=1

    This site is for support of sites hosted on WordPress.COM. You should address your questions to WordPress.ORG the keepers of the software you are using: http://wordpress.org/support/

    For more on the difference: http://support.wordpress.com/com-vs-org/

    If you are asking for help with a WordPress.COM site then we need a link to that site to give you accurate help.

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