Need Help Logging In As Admin For A Site I Manage
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I am trying to login as the admin on a website that I manage.
I was changed to the admin last year and had access to the backend of the website and could login with no issues. Now my password is not working and when I attempt to send a password reset email, it does recognize that I have an account with the domain, but it will not send me the password reset email.
Can someone please help me understand why I no longer have access and how I can reset my password or login again to the website so I can make changes?
The blog I need help with is: (visible only to logged in users)
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This “Silent Lockout” typically happens because WordPress relies on a basic delivery method called PHP Mail, which modern email providers often flag as spam or block entirely before it even reaches your “Junk” folder. To regain access immediately, the most reliable method is to bypass the email system by using phpMyAdmin in your hosting control panel; simply find the wp_users table, click “Edit” next to your username, and update the user_pass field using the MD5 function with your new password. Once you are back in the dashboard, installing a free SMTP plugin will ensure that future password reset links are delivered reliably to your inbox
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Hi @ryanwallacemc!
I took a look at the site you mentioned and noticed that it’s actually a self-hosted WordPress.org site rather than being hosted on WordPress.com.What you’ll want to do now is ask your question on the WordPress.org community forums at this link:
https://wordpress.org/support/forum/how-to-and-troubleshooting/
That forum is perfect for sites like yours that use WordPress software but aren’t hosted with WordPress.com.
If you’re curious about the difference between WordPress.com and WordPress.org, this guide explains it quite well:https://wordpress.com/support/com-vs-org/
Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.
WordPress.com Forums 