Need help merge 2 sites

• 

  villasolong · Member · Sep 8, 2023 at 6:05 pm

  • Copy link
  • Add topic to favorites

  I tried multiple times to upgrade my free site to a Personal account, but failed to do so. During my re-try, the payment plan for 3 years went through, but I realized I now have 2 sites (paid for an empty site). Can you help merge my 2 sites (merge the unpaid, completed one to the paid, undeveloped one)? Please help…

  The blog I need help with is: (visible only to logged in users)

• 

  staff-totoro · Staff · Sep 8, 2023 at 11:21 pm

  • Copy link

  Hi there,

  Is https://villasolongbanyuwangi.wordpress.com/ the site you were/are trying to upgrade?

  I see that the Personal plan on your account was added to the villasolongbanyuwangicom.wordpress.com, a new site that still shows demo content without any changes.

  If your intent is to have upgraded https://villasolongbanyuwangi.wordpress.com/ instead please let us know. Typically we deal with this situation by moving the upgrades from ones site to another, rather than exporting/importing your content and design.

  Thanks for the additional info!

• 

  villasolong · Member · Sep 9, 2023 at 1:46 am

  • Copy link

  Hi there, thank you for responding to this. I have decided to recreate and revamp the site in the site that was paid. No further action is needed on your end. Thanks.

• 

  staff-totoro · Staff · Sep 9, 2023 at 8:30 pm

  • Copy link

  Nice, I like the direction you’ve taken with the second design. Well done!