Need help recovering an expired domain name.

• 

  euarofnc · Member · Mar 25, 2020 at 7:07 pm

  • Copy link
  • Add topic to favorites

  I mistakenly allowed my domain name to expire about two months ago and need help recovering it since an option to renew no longer appears in the Manage Purchases section of my account. I realize there will be a redemption fee involved. What is my next step? Thanks.

• 

  staff-blorbo · Staff · Mar 25, 2020 at 8:30 pm

  • Copy link

  Your domain euarofnc.org expired on February 5. We sent several email warnings both before and shortly after it expired.

  Domain expiration is a lengthy and complicated process that takes about 90 days. You can learn more about expired domains here: https://wordpress.com/support/domains/domain-expiration/

  The good news is that we are still able to recover your domain, as it is currently in the Redemption period: https://wordpress.com/support/domains/domain-expiration/#redemption-period

  A late renewal fee of $80 will be added to the regular price of renewal. This fee is charged by our domain partner and is not one which we can waive. That’s in addition to your annual domain renewal from us, so the total is going to be $98.

  I have sent a payment request for the total of $98 to the email address on your account. Once the payment is sent, please reply here to let us know, and we will send a note to our domain partner regarding euarofnc.org. This process only takes about 2-3 days start to finish.

• 

  staff-blorbo · Staff · Mar 25, 2020 at 9:03 pm

  • Copy link

  Payment received!

  I have contacted our domain partner, and we’ll let you know as soon as it has been recovered.

• 

  euarofnc · Member · Mar 25, 2020 at 9:03 pm

  • Copy link

  Thanks for the info and for sending the link to make the payment. I’ve submitted the payment and received a receipt, so thanks in advance for sending a note to your domain partner regarding the domain that we’re trying to recover. Will they contact us to let us know that process is complete or will WordPress? Thanks.

• 

  euarofnc · Member · Mar 25, 2020 at 9:04 pm

  • Copy link

  Thanks!

• 

  staff-seneca · Staff · Mar 27, 2020 at 4:44 pm

  • Copy link

  Hi there!

  Thank you for submitting the payment and confirming receipt. Our domains partner has confirmed that the domain has been renewed and I have restored the domain to your account.

  I hope this helps! If you have any other questions we can help you with, please don’t hesitate to ask. We’re here to help!