Need help recovering my site

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  brvndifairfax · Member · Oct 27, 2021 at 2:59 am

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  Hello! I don’t have access to the information that is being requested and I need access to my account please help

  WP.com: Yes
  Correct account: Unknown

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  aisajib · Member · Oct 27, 2021 at 6:43 am

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  Hi there!

  What’s the address of your site?

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  brvndifairfax · Member · Oct 27, 2021 at 6:50 am

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  Lovelyyb.WordPress.com

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  kokkieh · Staff · Oct 27, 2021 at 6:55 am

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  Please email passwordhelp[at]wordpress.com and include as much information as you have, but without verification of ownership we will not be able to give you access to the account that owns that site.

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  brvndifairfax · Member · Oct 27, 2021 at 7:01 am

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  can I send a photo of my gov id ?

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  aisajib · Member · Oct 27, 2021 at 7:07 am

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  Hi there!

  We don’t accept govt. ID as a verification method. You can see what we accept here: https://wordpress.com/support/account-recovery/#account-recovery-form

  If you don’t have any of them, here’s what we can do: https://wordpress.com/support/account-recovery/#if-ownership-cannot-be-established

  We aren’t able to help with that here in the forums, so you’ll need to send an email to the email address we mentioned above.

  Regards