Need help regarding login!

• 

  byemomtraveltheworld · Member · Mar 9, 2019 at 1:06 pm

  • Copy link
  • Add topic to favorites

  We have tried to change our dreamabouttravel.com to dreamabouttravel.dk in the general settings. Afterwards it said that ‘the session had expired. Please login to continue where you left off’, but now when we try to login again it says that there is no connection to the website and that it is not possible to find the IP address of dreamabouttravel.dk. Could you please help us out here? Thanks.

• 

  marutim · Staff · Mar 9, 2019 at 1:18 pm

  • Copy link

  Hi There,

  I checked both the websites ( dreamabouttravel.com and dreamabouttravel.dk ) and found that your websites are not hosted in WordPress.com and rather are self-hosted WordPress setups.

  This forum is for websites hosted in WordPress.com. To know more about the difference between WordPress.com and WordPress.org check this link:

  WordPress.com vs. WordPress.org

  For the current issue you are having, I would suggest checking with your hosting support.

  I would also suggest checking the WordPress.org forums for more help on self-hosted WordPress. You can start here: https://wordpress.org/support/ for further help.

  Thanks!