Need help renewing domain
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I am the administrator for the website: sspropmanagement.com
I have called Wild West Domains and they have assured me this has to be re-registered through WordPress.com. I received an email from WP saying my domain needs to be renewed; I click the button to go to my admin page and renew my domain, but it says that my username does not exist. If this helps: when I login to my website admin, it says my custom URL at the top, and above my information it just says “WordPress” (no “.com” or “.org”).
I have read through the forums and my admin page does not, for whatever reason, have the “store” menu where I can upgrade my domain and have it automatically renew…I think I have given all the information that you’ll need, hopefully someone can help.
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You did not specify a blog address or reason for posting when you created this topic.
This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.
If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.
If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.
This is an automated message.
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You need to be logged in as the EXACT user / account that owns the domain name registration to renew it – emails are sent to the email address of record for any upgrade before the renewal date
Do you have a second account you might have used or did another account buy the domain name originally?
I will also flag this for the staff to help you further if you need it
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PS – you have at least three different accounts to worry about – the account here at WordPress.COM – the account for the WordPress.ORG installed blog (web site) and the Dream Host – host account
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