Need help renewing my domain that's in the redemption period

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  benatlasswain · Member · Oct 31, 2017 at 7:10 pm

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  I’m looking to renew/re-claim my domain that’s expired and is currently in the redemption period. I know the $80 redemption fee plus renewal, which is fine. I just don’t see a link or a place to go to actually initiate this process. I would appreciate someone reaching out to me. Thanks.

  The blog I need help with is: (visible only to logged in users)

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  simranvijwani · Staff · Oct 31, 2017 at 7:17 pm

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  Hi there!

  Staff will help you with the payment link and get your domain renewed for you.

  Your post has been tagged for staff to follow up. Be sure to subscribe to this thread so that you know when staff gets back to you.

  Thanks!

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  weathermoose · Member · Oct 31, 2017 at 7:25 pm

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  This thread is relevant to my interests.

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  timethief · Member · Oct 31, 2017 at 7:29 pm

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  @weathermoose
  Please start your own thread by using this link https://en.forums.wordpress.com/?new=1 and post the URL of the domain when you do.

  Know that when a domain expires, it then goes through a process that can take several months to complete described at https://en.support.wordpress.com/domains/domain-expiration/.

  If you are in the grace period you will not have to agree to pay a redemption fee set by the domain name registrar that wordpress.COM staff cannot waive.

  Otherwise, if you want Staff to try to recover the domain for you then you will have to agree to pay the redemption fee.

  If you’re logged into the account that is associated with your expired domain, they will look up its status and get in touch with details.

  If you are not logged in under the correct username account then clear your browser cache https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache and cookies https://en.support.wordpress.com/browser-issues/#clearing-wordpress-com-cookies prior to logging into the associated account, and provide the domain URL here.

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  supernovia · Staff · Oct 31, 2017 at 9:42 pm

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  Hi @benatlasswain, I’ve reached out via email with a payment link. Please respond there as soon as you pay, and we’ll work on recovering the domain for you.

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  supernovia · Staff · Oct 31, 2017 at 9:52 pm

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  @weathermoose it looks like you may be working on the same domain, actually. I’ll be working with @benatlasswain via email from here, so you can hopefully follow along that way.

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  weathermoose · Member · Oct 31, 2017 at 10:09 pm

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  @supernovia as long as Sportschannel8.com comes back, I’ll do whatever you ask

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  supernovia · Staff · Nov 1, 2017 at 4:05 pm

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  Thanks, folks. We’re working with the registrar for you.

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  aportbury · Member · Nov 2, 2017 at 3:54 am

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  Hi @benatlasswain – Good news, your domain has been restored.

  I’ll go ahead and close this thread for now, as full details of the restoration have been emailed to you.

  If you need help with anything else, feel free to ask using the email ticket.

  Thanks :)