Need help renewing the no ads option

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  melissaclarkphotography · Member · Sep 6, 2017 at 2:18 pm

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  I received an email saying my no ads option is about to expire. I would like to renew (I have an older blog that apparently offers this) but don’t want to upgrade to a premium plan. I remember having to jump through hoops to do this last year. Please help.

  The blog I need help with is: (visible only to logged in users)

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  christineoakfield · Member · Sep 6, 2017 at 8:51 pm

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  Hi, @melissaclarkphotography,

  To confirm, this is for the site:

  The blog I need help with is melissaclarkphotography.wordpress.com.

  It sounds like you are grandfathered in with an older plan. I’m going to tag a staff member, with the modlook tag, to take a look for you. Please confirm the site, in the meantime. Thanks!

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  staff-doublebassd · Staff · Sep 7, 2017 at 3:28 am

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  Hey there,

  You should be able to renew your no ads subscription here. As long as you renew yearly before the upgrade expires, you shouldn’t have any problems.

  Please let me know if you have any questions. Thanks!

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  melissaclarkphotography · Member · Sep 7, 2017 at 5:04 pm

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  Thanks! I was able to take care of it using the link you sent. Appreciate the help.

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  staff-doublebassd · Staff · Sep 7, 2017 at 6:30 pm

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  You’re welcome!