Need help retrieving an old website

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  benf7649ecf49f5 · Member · May 27, 2024 at 3:03 am

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  I had a subscription with you under a different email address (email visible only to moderators and staff). On this subscription I had a site beneadiedesign.net.

  I can no longer login to the suss.net.au email as it has been cancelled and can no longer find beneadiedesign.net. Everything seems to be gone but I built a whole site on WordPress and would like to retrieve it.

  Self-declared URL: beneadiedesign.net
  Jetpack: Unknown
  WP.com: Unknown

  The blog I need help with is: (visible only to logged in users)

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  akramulwp · Member · May 27, 2024 at 7:05 am

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  Hello @benf7649ecf49f5,
  
  The domain beneadiedesign.net is still open and currently not registered by anyone.
  
  You can take a plan on your existing account or create a new one and get this domain and connect to your account.
  
  Official staff can assist do a better investigation of your account. I’m tagging this thread to bring it to their attention. I hope you receive help soon.
  
  Thanks

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  cecilearkay · Member · May 27, 2024 at 8:45 am

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  Hello,

  You indeed had the domain name beneadiedesign.net with us before but it seems to was not renewed and got deleted. Like @wpfy8048 said, if you subscribe to one of our plans, you’ll be able to register the domain. The content of your site should still be there. Let me know if you have any more questions!