Need help setting up my Facebook meta tag and pixel!

• 

  susram132 · Member · Jan 10, 2022 at 12:27 pm

  • Copy link
  • Add topic to favorites

  I’m pretty new to WordPress and I’ve watched a lot of videos on setting up the meta tag and pixel onto WordPress and it doesn’t seem to be working.

  Every plugin I install and add code , it places the code on the (https://gracefultouch.org/blog) website.

  What I need is to set it up on the (https://gracefultouch.org) website, without the prefix.

  How do I add header codes to that page?

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

• 

  staff-sheva · Staff · Jan 10, 2022 at 10:52 pm

  • Copy link

  Hi @susram132,

  We can’t help directly because we don’t host your site on our WordPress.com managed hosting. As a result, we don’t have the ability to take a closer look at your site.

  Instead your host uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  The good news though is that help is available here at the open-source WordPress forums: https://wordpress.org/support/forum/how-to-and-troubleshooting/

  If you’re using the official Facebook for WordPress plugin, you can find support here: https://wordpress.org/support/plugin/official-facebook-pixel/

  I hope that points you in the right direction.