Need help to access the locked account (failed to do two-factor authentication)

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  zulk50 · Member · Jan 30, 2018 at 6:08 pm

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  Hello all,

  I need help to access my blog. I have two-factor authentication enabled. Since I have just factory-reset my phone, hence I couldn’t use the authenticator app to do the verification. I couldn’t use text message verification as well, due to changing the number. Furthermore, none of the backup codes work even though I have used it correctly. Please, can anyone here help me regaining the access to my blog (not the one I am using right now, but the other one: tanjungbutik.wordpress.com)

  I would appreciate for your kind help

  Regards,
  Zul

  The blog I need help with is: (visible only to logged in users)