NEED HELP TO DELETE AN OLD UNIVERSITY BLOG THAT I CANT CONNECT TO ANYMORE
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Hello,
I am contacting you because I am unable to recover my wordpress account.
I created a blog in 2021, as part of my university project. Since then, my university email address is no longer accessible, so I can’t retrieve a new password.
I can’t even access the account because when I try to connect to wordpress, it says that the email address AND the username don’t exist, even though the blog is still open!
It bothers me enormously that people come across this when they Google me and I would like the blog to be removed please.
Can you help me?
Thank you very muchThe blog I need help with is: (visible only to logged in users)
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Hi there,
I’m sorry to hear you’ve lost access to your WordPress.com account.
If you aren’t able to provide an email from the email address with which the blog was registered, a transaction ID, or the original activation link, I’m afraid we won’t be able to help you recover the account.
We have a strict policy in place to protect our users from third parties who might try to use our support system to gain access to other users’ accounts.
However, if there’s personal information on your blog, I would be happy to set it to private, so that search engines and users can’t access it, and your blog will be hidden from public view. Just let me know if you want us to do that for you.
Thank you,
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I see that you were able to talk with staff and get the site privatized. Please let us know if you have any other questions. Thanks!
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