Need help to restore admin rights

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  giuseppe331 · Member · Dec 23, 2014 at 6:18 am

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  I have a company that administers my website. Recently we’ve had disagreements and they are not being receptive to my requests. They removed my admin rights and moved me down to a “shop manager”. How can I bypass them and get my admin rights back and remove their login credentials on my site. Please help. Thank you for your time.

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  raincoaster · Member · Dec 23, 2014 at 6:25 am

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  And what is the URL of your website, starting with http?

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  giuseppe331 · Member · Dec 23, 2014 at 6:38 am

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  http://www.infanttech.com

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  raincoaster · Member · Dec 23, 2014 at 7:03 am

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  http://infanttech.com/ is not a WordPress.com blog and thus we cannot help you with that. I suggest you contact your web host and/or continue to work things out with your web management company.

  Technical support for your version of the software can be found at http://Wordpress.ORG.

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  giuseppe331 · Member · Dec 23, 2014 at 7:08 am

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  Can you tell me from your research if you can tell me who my host is?

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  auxclass · Member · Dec 23, 2014 at 7:10 am

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  looks like Godaddy

  http://www.whois.com/whois/infanttech.com

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  giuseppe331 · Member · Dec 23, 2014 at 7:12 am

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  That’s what I thought. Wasn’t sure because there were talks a few months ago about changing hosts. Thanks for your help. I will check with Godaddy to see what help they can provide.