Need Help to Save Customized Theme

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  girlintinyhat · Member · Sep 15, 2015 at 11:05 pm

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  I can’t seem to get my customizations to stick when I save them. I am currently using the Libre theme and it allows me to customize the background image and colors easy enough, I then go to save and publish it (no problem there) and it says saved. However when I go to view the site nothing has changed from the original. Help! How can I get these changes I want to stick?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Sep 15, 2015 at 11:09 pm

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  Are you using the customizer? Have you consulted this support doc? https://en.support.wordpress.com/customizer/

  Have you purchased a Premium upgrade or a Business upgrade?

  If you have not purchased either upgrade, then note that no changes you try out aside from those such as Custom Background, Custom Header, etc. which are stated on the theme description pages in the features column (right hand side) will be visible to visitors.

  If you are using the preview mode for the Custom Design upgrade some of the settings in that mode will save but they won’t show up on the front end unless you purchase the upgrade.

  To go back to the free options, go to Appearance → Themes → Customize → Colors and click the “exit the preview” link in yellow at the top of the panel on the right.

  See also: http://dailypost.wordpress.com/2014/01/18/video-tutorial-customizing-your-theme/

  See here for details on purchasing the annually renewable Premium bundle http://store.wordpress.com/plans/premium/ or Business http://store.wordpress.com/plans/business/ that contains a custom design upgrade required for CSS editing: Custom design – Frequently Asked Questions
  http://en.support.wordpress.com/custom-design/#frequently-asked-questions
  http://en.support.wordpress.com/custom-design/
  http://en.support.wordpress.com/custom-design/editing-css/
  http://en.support.wordpress.com/custom-design/custom-fonts/

  Note that after you purchase the required upgrade you can use this link https://en.forums.wordpress.com/forum/css-customization#postform so you can create a thread that will appear in the CSS Forum where you will get the help you need with CSS editing.

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  kathrynwp · Staff · Sep 16, 2015 at 4:26 pm

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  Hi there, you’ll need to exit the Custom Design preview mode to save your changes.

  1. Open your site’s Customizer.
  2. Open the section called “Colors & Backgrounds.”
  3. At the top of that section, look for the text “This feature is a part of the Premium Plan. Purchase to make it live or exit the preview.”
  4. Click on “exit the preview” to exit the Custom Design preview.
  5. Open the “Colors & Backgrounds” section again and set your custom background for your site.
  6. Click “Save & Publish” at the top of the Customizer.

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  girlintinyhat · Member · Sep 17, 2015 at 8:18 pm

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  Thanks for the help!! I followed the steps and got it to work wonderfully! Thank you so much.

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  kathrynwp · Staff · Sep 17, 2015 at 8:50 pm

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  Glad you’re set!