Need help to verify the upgrade

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  evertonrenaud · Member · Oct 11, 2015 at 10:49 pm

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  I upgrade my account two times, by paypal system.
  But i still em free account and the upgrade register is in standby.
  I need help.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 11, 2015 at 10:59 pm

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  Exactly which upgrade are you trying to purchase please?

  You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
  https://en.support.wordpress.com/my-upgrades/

  Your billing history will be at Dashboard > Store > Billing History
  https://en.support.wordpress.com/billing-history/

  Your only options for payment are found here http://en.support.wordpress.com/payment/

  If you require Staff help then you type modlook into the sidebar tags on this thread. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  timethief · Member · Oct 11, 2015 at 11:02 pm

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  Also as I note this blog https://evertonrenaud.wordpress.com/ has no content and was registered on January 25, 2011 and as we do not offer upgrades for any blogs that are not hosted by wordpress.COM, please provide the exact URL of the .wordpress.COM blog you are trying to purchase an upgrade for.

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  evertonrenaud · Member · Oct 11, 2015 at 11:05 pm

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  i’m trying to purchase this blog, because now i’ll active this.
  Could you conifrm that any biiling has been registered?
  If will be possible, i’ll registered a new one, from the begining.

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  timethief · Member · Oct 11, 2015 at 11:07 pm

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  As I am not convinced that I understand exactly how to help you, I tagged this thread for Staff help. Please be patient while waiting.

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  evertonrenaud · Member · Oct 11, 2015 at 11:24 pm

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  I’m in the same situation.
  exclud my first domain. And i tried to register a new one and was not possible. I pay with paypal, and after i click to end the upgrade, nothing happened. the request is in buying cart asking to be finalized.

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  staff-ozmodiar · Staff · Oct 14, 2015 at 12:25 am

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  It looks like there was a problem processing your payment. You will need to contact Paypal. Sorry I can’t be more help, but this is on their end.