Need help understanding existing site
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Hi, I am looking for some help to understand how I can edit the content of a site that I have picked up the administration for – it sort of fell to me in my team because nobody else wanted to figure it out and the original developers are unavailable.
Basically I have looked at every page available within the WordPress admin (including ensuring I have every possible permission on my account) but the content is not editable through the standard Pages > Edit and the content in the edit page does not reflect content available on the site (as I understand this is likely due to the theme being applied after) but even the actual text/images don’t correlate, and on top of that if I make changes in the edit section I can ‘save’ but I cannot ‘publish’ and the live site does not change on a save.
This led me to believe I was perhaps logging in to the wrong portal on a multi-wordpress server, but searching the server I can only find the one installation/config file on the server.
In a previous site I edited, the issue was a page editor Elementor that I wasn’t aware of how to use and had an issue in it (which I eventually resolved), but in this site that plugin is not installed and from what I can see, no page editor plugin is installed.
Here is a screenshot of my portal options:
And here is a picture of my plugins:
And help/guidance/support on how to actually access the pages content would be hugely appreciated.
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It looks your site isn’t running on the wordpress.com platform but is selfhosted and using the open source wordpress.org. To get further help, you must head over to https://wordpress.org/
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