Need help updating my sites administrator email address

  • Unknown's avatar
    aurainitiative · Member ·

    I am not receiving the email to verify my email for contact forms for my website.

    WP.com: Unknown
    Jetpack: Unknown
    Correct account: Unknown

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Are you referring to aurainitiative.wordpress.com? I do not see a contact page on that site.

    If you’re working on a different site, let me know its address so I can further help you.

  • Unknown's avatar
    aurainitiative · Member ·

    https://www.aurainitiative.com is the website I am referring to. My WordPress site is hosted by GoDaddy. In the general settings section of my website dashboard, I can’t get my administration email verified by WordPress. I change the email address and it says WordPress will send a verification link to the email address provided. Nothing comes through for me to complete the verification.

  • staff-ozmodiar · Staff ·

    Hi,

    It looks like your site is using the open-source WordPress software (from WordPress.org) but is hosted with another webhost.

    We’re only able to provide support for WordPress websites that are hosted by us here at WordPress.com. For help with a WordPress site hosted elsewhere you’ll need to ask over at the WordPress.org forums:

    https://wordpress.org/support/forums/

    Depending on the level of support that is included with your hosting plan, your webhost’s support team may also be able to assist.

    If you want to know more about the differences between WordPress.com and the open-source WordPress software you can read this article:

    WordPress.com vs. WordPress.org

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