need help uploading theme… new to wordpress

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  tuxedowearhouse · Member · Dec 19, 2012 at 9:28 pm

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  I have created an account for WordPress and Elegant Themes. I followed the instructions for downloading the elegant theme. Then when I went to upload it onto our WordPress account, I couldn’t find out how to upload it. I watched a tutorial on their website and when uploading a theme you must upload the .ZIP file onto our WordPress Dashboard. I went under the Appearance tab, just like the instructions said, and went to click the “Install Themes” tab but it wasn’t there. (It is supposed to be by the top of the page). Does anyone know why this is happening? Any advice would be helpful.

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  supportbot · Member · Dec 19, 2012 at 9:28 pm

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  You did not specify a blog address or reason for posting when you created this topic.

  This support forum is for blogs hosted at WordPress.com. If your question is about a self-hosted WordPress blog then you’ll find help at the WordPress.org forums.

  If you don’t understand the difference between WordPress.com and WordPress.org, you may find this information helpful.

  If you forgot to include a link to your blog, you can reply and include it below. It’ll help people to answer your question.

  This is an automated message.

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  notawoodpecker · Member · Dec 19, 2012 at 9:40 pm

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  Because of the way WordPress.com’s technical infrastructure is designed, we are not able to support uploading of custom WordPress themes on our service.

  http://en.support.wordpress.com/themes/adding-new-themes/

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  elizhatt · Member · Dec 20, 2012 at 10:14 pm

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  What about add ons for wordpress? How do I upload addons?

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  timethief · Member · Dec 20, 2012 at 10:16 pm

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  There are no add-ons and there is no upgrade that you can purchase that will provide FTP access and the ability to upload third party themes to a free hosted WordPress.com blog. To do that you must hire a web host and set up your own WordPress.org install.

  Reference links:
  http://en.support.wordpress.com/ftp-access/
  http://en.support.wordpress.com/themes/adding-new-themes/
  http://support.wordpress.com/com-vs-org/

  The only themes we can use on free hosted WordPress.com blogs are those found here > Appearance > Themes and there is no upgrade you can purchase that changes that.

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  timethief · Member · Dec 20, 2012 at 10:17 pm

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  @tuxedowearhouse
  You will have to return that theme to Elegant Themes and ask for a refund if you intend to continue to blog here at WordPress.com.