NEED HELP URGENT.

• 

  theoecv · Member · Jan 8, 2019 at 11:12 pm

  • Copy link
  • Add topic to favorites

  I paid for a WordPress subscription and I gave the login and password for my webdesigner to upgrade my sites. I believe he hacked my information and changed for his own and now I can get in with my email. so I had to create this new one to be able to send an email, because I can’t get recognized with my email original. Is there a phone num,ber where I can talk to someone to recuperate my account?

• 

  supernovia · Staff · Jan 9, 2019 at 9:57 pm

  • Copy link

  Hi @theoecv, if you paid for the upgrades, please look up the transaction ID and use this secure form to regain access.

  https://wordpress.com/wp-login.php?action=recovery

  Also if you’ll send us a link to the site, we’ll ensure it’s hosted here. The instructions would be different if it’s hosted elsewhere.