Need help using and understanding writing on wordpress

  • Unknown's avatar
    debweb32 · Member ·

    I had a custom blog created by a graphic designer on WordPress.com. When i get to the backend of the blog I really dont know what I need jetpak or WP bakery or what they are.

    also when writing a blog post I have run into issues where the post looks one way when writing and another on the site( the font or layout) , and there is no way to address that issue.

    I would like consistent support as i learn this, phone or chat help.

    Any suggestions would be helpful, thank you.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • staff-dragon · Staff ·

    Hey there,

    I checked your site littledecorcompany.com and it looks like it is not hosted here on WordPress.com. Since the domain is pointed to Google Cloud (you can check yourself here: https://hostingchecker.com/), I am guessing the site is hosted there with WordPress.org open-source software.

    This forum is for dedicated WordPress.com sites. If you’d like to know more about the difference between WordPress.com and WordPress.org, check the page linked below:

    WP
    WordPress.com vs. WordPress.org
    in WordPress.com Support
    5 min read
    WordPress powers millions of websites, from bloggers and small businesses to massive news sites and companies. This guide will help you to understand the difference between WordPress.com and WordPress.org, and which might be the best fit for your website. Overview of Differences The same WordPress software powers both WordPress.com and WordPress.org sites. One of the main differences is ho

    For assistance with this issue, you will need to reach out to your hosting provider directly as we have no access to your site.

    If you are interested in transferring your site to WordPress.com we would be happy to host your site here. This would allow us to assist you with this, and any other issues or questions you may have in the future. We have great hosting options and offer Live-chat to assist you with your site in real-time. Let us know if you are interested in moving over!

    WP
    Import a Site » Import an Entire WordPress Site
    in WordPress.com Support
    3 min read
    If you have a website built with WordPress on another hosting provider, generally referred to as a self-hosted WordPress.org site, and want to move it to WordPress.com, use our Import Everything option. The Import Everything option will copy your existing self-hosted WordPress site to your new WordPress.com site, including your content, media, plugins, and the theme. Prerequisites A W

    Hope this helps!

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