Need help with billing

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  carltatum · Member · Oct 3, 2025 at 8:57 pm

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  I paid my account last month and my domain and content are gone

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Member · Oct 3, 2025 at 9:14 pm

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  Hello, @carltatum!
  
  I checked your site dailyrunwithgod.com and noticed that it’s not hosted on WordPress.com but is instead a self-hosted WordPress.org site, as you can see here:

  https://wordpress.com/site-profiler/dailyrunwithgod.com

  In this case, I’d suggest reaching out to your site host—they should be able to assist you with this.

  And if you need more help, feel free to ask your question on the WordPress.org community forums at this link:

   https://wordpress.org/support/forum/how-to-and-troubleshooting/ 

  That forum is perfect for sites like yours that use WordPress software but aren’t hosted with WordPress.com.

  If you’re curious about the difference between WordPress.com and WordPress.org, this guide explains it quite well:

  https://wordpress.com/support/com-vs-org/

  Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

  
  

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  devid44555 · Member · Oct 4, 2025 at 4:23 am

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  Hi, if you’ve paid but your domain and content are missing, make sure you’re logged into the right account and check your billing history. If everything looks correct, contact support with your payment details so they can help restore your site.