need help with Domain transfer!

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  fannylumsden · Member · Apr 30, 2014 at 1:49 am

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  Hi! Needing advice on whether to renew my domain with wordpress and map to my new site or transfer the domain, but I’m not receiving transfer code emails. Desperately need help.

  The blog I need help with is: (visible only to logged in users)

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  pmciano · Member · Apr 30, 2014 at 5:08 pm

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  @fannylumsden

  The domain in question, fannylumsden.com, previously expired and was lost in an auction.

  The following similar domains are available for registration:

  fannylumsden.org

  fannylumsden.net

  They can be added to your site here:

  https://fannylumsden.wordpress.com/wp-admin/paid-upgrades.php?page=domains

  Add a Domain

  In addition, I’ve added $26 in credits to your account, which will cover one year for the associated domain charges.

  Let us know if you have any more questions.

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  fannylumsden · Member · Apr 30, 2014 at 11:28 pm

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  Hi Paul, Thanks for response, I appreciate the credit as well. I am upset that we lost the domain, could more have been done to retain it if I have more timely support? I understand it is out of your control now but is there anything we can find out about when it will be released again? Is there a contact at the current registrar that could give you more information on its status?

  Thanks

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  pmciano · Member · May 1, 2014 at 2:40 pm

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  @fannylumsden

  Your domain expired on December 17, 2013.

  We attempted to inform you of your domain’s expiration (via email and dashboard notices). It was possible to recover the domain for some weeks after its expiration, but because of the time lapsed, the domain was sent back to the registrar who then sold it to a new owner. This support article describes the expiration process in detail, if you are interested:

  Recover an Expired or Cancelled Domain

  Contact information for the new domain owner, if any, can be found here:

  http://who.is/whois/fannylumsden.com

  You could try contacting them to see if they will sell the domain to you.

  If you have any more questions, please let us know.

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  fannylumsden · Member · May 1, 2014 at 11:42 pm

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  Thanks for the help Paul, The email I received gave me the impression that the domain would not be cancelled until I confirmed cancellation but I do appreciate what you have told me. I have contacted the new domain owner and am hoping for the best. Thanks for your help.

  Cheers.

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  pmciano · Member · May 2, 2014 at 2:10 pm

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  @fannylumsden

  You’re very welcome.

  Best of luck, and if you have any other questions regarding WordPress.com, please let us know.